Players will be able to tell that BetOnline is a multi-purpose gambling domain from the very moment they enter the site as a new player. The white and red themed lobby advertise a selection of its more prosperous promotions via a sliding menu, with all the main site sections (including the individual gambling genres) reachable from the main menu bar across the top of the lobby and just below the sign-in box.
From that main menu, players will be able to reach the sportsbook with good odds (NFL, NBA …), live betting, casino, live casino, poker, e-sports, horse racebook, and financial betting options, as well as the promotions and cashier options that BetOnline.ag carries. No deposit bonus pamper casino. Scrolling down to the bottom of the casino unveils a wealth of further options, with players able to find ample support options, FAQs, guides to individual sports and games carried at BetOnline, as well as special poker promos and software, and information regarding the site's racebook and social media content for anyone who is interested.
Last week a punter playing live dealer blackjack at BetOnline caught on video what he believes to be a cheat by the game's dealer, which was played out by Global Gaming Labs. The hand in question was recorded and published to blackjack. Poker players will love the BetOnline poker room, which allows you to play poker live. BetOnline poker options include Jokers Wild, Jacks or Better, Aces and Eights, Deuces Wild 5 Lines, Multi.
Players are not required to download software at any time to play or bet at BetOnline. All the sections are available via an instant play format save for poker. Poker players are, however, required to download the client software, with both PC and Mac versions available depending on your system. The website's instant play format also makes it friendly for players using iOS or Android-powered smartphones and tablets.
Last week a punter playing live dealer blackjack at BetOnline caught on video what he believes to be a cheat by the game's dealer, which was played out by Global Gaming Labs.
The hand in question was recorded and published to blackjack player Michael Morgenstern's YouTube channel (who didn't play the hand but did obtain the video). The player in the video had an 11 going against the dealer's King, and he opted to double down. The dealer then goes to deal the card from the shoe, but he instead lifts the top card with his thumb and pulls the second card, giving the player a 17. The dealer then proceeds to pull the card that was supposed to go to the player and puts it next to his King. The card was an 8, causing the punter recording to lose the hand, rather than giving him the win as it should have been.
The video has since been uploaded to YouTube, where it has more than 860,000 views. General consensus among those in the industry is that the move by the dealer was certainly an error, if not purposely cheating. To their credit, BetOnline apologized for the actions, and wrote:
[Subject: BlackJack Cheating
Good day,
Thank you for contacting Customer Support. Zeus slot game.
Trust this email finds you well.
We would like to profusely apologize on behalf of all parties involved as this was a simple human error. The player would have clearly won the hand in question if the cards were dealt without error.
We have escalated this matter to have the video reviewed as we are unable to do that over here at the CS department and with the review we have seen that there was indeed an error. The player who suffered this loss has been fully reimbursed and further procedures have been put in place to ensure this will not happen again.
We are sincerely sorry that this had happened and apologize for the inconvenience but rest assured the player affected has been reimbursed accordingly and this will not happen again in future.
[Subject: BlackJack Cheating
Good day,
Thank you for contacting Customer Support. Zeus slot game.
Trust this email finds you well.
We would like to profusely apologize on behalf of all parties involved as this was a simple human error. The player would have clearly won the hand in question if the cards were dealt without error.
We have escalated this matter to have the video reviewed as we are unable to do that over here at the CS department and with the review we have seen that there was indeed an error. The player who suffered this loss has been fully reimbursed and further procedures have been put in place to ensure this will not happen again.
We are sincerely sorry that this had happened and apologize for the inconvenience but rest assured the player affected has been reimbursed accordingly and this will not happen again in future.
Thank you for your understanding.
Good luck and enjoy!
If you have any other questions or require further assistance, please do not hesitate to contact us.
Best Regards,
Bree
Player Services Department Real vegas slots online.
BetOnline]
Betonline Poker Play Now
Many will claim the video goes to prove that live dealer studios in Latin America simply aren't up to snuff compared to those in Europe or other regulated jurisdictions.
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Online Blackjack will update this story as we learn more about the matter.
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